24/7 Online Clinic since 2003 - Free Delivery

Privacy policy

Medix24.com is dedicated to providing you with top quality services, the best possible website experience and the highest level of privacy and security.

This privacy policy (the ‘Privacy Policy’) applies to information collected by Medix24.com (the Website) in relation to your use of the Website and the services it containeds. By using the Website and supplying personal information to us, you agree to the terms of this Privacy Policy.

When you visit our website or when you use the services we offer, we collect your personal data. We will primarily use these personal data:

  • To provide the services you request from us
  • To communicate with you in the event that any services requested are unavailable or if there is a query or problem with your order
  • To track and analyse activity on our website
  • To enhance your user experience or to provide relevant offers where you have agreed to receive them.

We will only gather data that is relevant for the purposes for which it will be used and will not gather excessive or unnecessary data. All personal information will be recorded, used, and protected by us in accordance with applicable data protection legislation and this Privacy Policy.

Medix24.com is committed to protecting your privacy with the highest level of security. Therefore the Website employs state-of-the-art security technology including firewalls and 128 bit SSL encryption. When you use our services you will be asked to enter personal information including “sensitive personal data”. All sensitive personal data exchanged between your computer and our site is encrypted using 128 bit SSL (Secure Socket Layer). This ensures that your information is transmitted securely and is safe from third party interference.

Solely for the purpose of handling your request, Medix24.com will forward your personal data to the Doctor and the Pharmacy. Personal identifiable information will never be released to third parties for their marketing purposes without your prior written consent. Now and in the future medix24.com may share anonymous data with third parties. Such aggregated data cannot be traced back to individual users. We will not sell, share, or rent out this information to others other than as disclosed in this Privacy Policy.

A doctor and/ or pharmacist may have the professional obligation to contact you if they need additional information from you for proper and safe consultation, prescribing of medication(s) and or product delivery. In such cases, the Doctor or the Pharmacy (or its carrier company) may contact you directly.

All employees and contractors who have access to your personal data or are associated with the handling of that data are obliged to respect your confidentiality.

When you use our Website, we may offer you the opportunity to post reviews of your experience with us. This will help us to evaluate customer satisfaction. You are not obligated to leave reviews and ratings. Where you provide us with a review, we may include your review on our website.

At Medix24.com you are given the opportunity to create a personal account, by establishing a user name and password. The advantage of having an account is that you don’t need to re-enter your data each time you put in a request. All personal information will be stored at a secure server.

Unless you actively agree, we will not use your registration information to send you promotional materials that we think may interest you. You will only receive promotional emails or offers if you choose to opt for such promotional materials. Of course, you always may opt out of receiving future mailings or other information from Medix24.com. If the mailing does not have an e-mail cancellation form, send us an email etailing the type of information that you no longer desire to receive.

You have a responsibility to keep the data you provide to us updated. Within your personal account, you’ll have the opportunity to update your personal information. If you wish certain or all Data to be altered or to be deleted, please submit a request through our contact page, in which case we will update or remove your personally identifiable information from our databases, except as necessary for billing and routine data archiving. In order to stop further collection of information by us, you will need to stop using our products and services.

This web site may contain links to other websites including the sites of our affiliates. We do not share your personal information with these websites. The other web sites may have their own policies, which medix24.com does not control, and thus are not addressed or controlled by this privacy policy. This privacy policy applies to medix24.com only. Medix24.com accepts no liability for the content or privacy and security policies of any linked website which is not owned by Medix24.com. We recommend that you check the privacy and security policies and procedures of each and every other website you visit.

This Privacy Policy does not apply to any information supplied by means of direct email, fax or any other means.

Privacy legislation and practice are developing constantly. Medix24.com reserves the right and  sole discretion to amend this Privacy Policy at any time. You are advised to regularly check this privacy policy to be aware of its latest alterations.

Visit to and use of this Website and any dispute over privacy is subject to this Privacy Policy and to the laws of Curaçao. By your continued use of this website, you agree to the terms of this Privacy Policy.



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